Help

Discover the most frequently asked questions we receive at Hawksmoor at Home. If you did not find the answer to your question here, please contact us.

  • How do I check my Gift Card balance?

    To see the balance on your physical or digital gift card

  • Will any of my items be replaced/substituted?

    We reserve the right to make alcohol substitutions in our meal kits where necessary due to availability of stock. Replacements will be of same value.

  • Where is my order?

  • What time will my order arrive?

  • Can I swap out some items in my steak box?

  • Returns